SBC PLUMBING Case Study
How SBC Plumbing eliminated manual scheduling bottlenecks and saved $123K–$164K per year—with a 5-year value of up to $1.35M.
The results.
Real numbers from production systems—not projections.
The challenge.
What SBC Plumbing was dealing with before they came to us.
Dispatchers juggled phone calls, whiteboards, and spreadsheets to schedule crews—double bookings and missed jobs were a weekly occurrence.
Estimators spent hours building quotes from scratch for every job, with no templates or material cost lookups integrated into their workflow.
Plumbers in the field had no real-time way to update job status. Office staff were calling crews constantly to get progress updates.
What we built.
Custom AI workflows mapped to SBC Plumbing's existing SOPs and tools.
AI-powered dispatcher that assigns crews based on skill, proximity, and job priority—eliminating manual scheduling and double-bookings.
Job cost calculator that pulls material prices, labour rates, and historical data to generate accurate quotes in minutes instead of hours.
Mobile-friendly status updates that flow from the field to the office in real time—no phone calls needed to know where every job stands.
"We used to lose an hour every morning just figuring out who's going where. Now the system handles it before anyone gets to the office."
READY TO AUTOMATE REAL WORK?
Roadmap-first. Outcome-owned. Built for live operations.