The Entourage AI

D2C BRANDS AI Workflows

Your brand lives and dies by customer relationships. We build AI workflows that automate subscription management, personalize outreach at scale, and turn one-time buyers into loyal repeat customers.

Client 1Client 2Client 3Client 4Client 5
5.0
287+ happy clients
Branded product packaging being prepared for direct shipment
Marketing analytics dashboard showing customer engagement metrics

D2C growth is stuck on repeat tasks.

Acquiring customers is expensive. Keeping them should not require a team of ten doing the same tasks every day.

Churn Blindspot

Subscribers cancel before you even notice the warning signs.

Without automated monitoring, at-risk subscribers slip through the cracks. By the time you reach out, they have already switched to a competitor.

30% of subscription churn is preventable with early intervention
Personalization Gap

Every customer gets the same generic experience.

You have the data to personalize, but segmenting audiences and tailoring messages manually does not scale. Generic blasts get ignored while competitors send targeted offers.

72% of consumers only engage with personalized messaging
Post-Purchase Silence

After the sale, your customer journey goes dark.

Onboarding sequences, review requests, and replenishment reminders fall through the cracks when managed manually. Every missed touchpoint is lost lifetime value.

5x cheaper to retain vs. acquire a customer

Workflows we build.

AI-powered systems that nurture customer relationships from first click to lifelong loyalty.

Churn Prevention Engine

Monitor subscription engagement signals, flag at-risk customers, and trigger personalized retention offers automatically before they hit the cancel button.

25% reduction in monthly churn

Lifecycle Email Orchestrator

AI generates and schedules personalized post-purchase sequences — onboarding, usage tips, review requests, and replenishment reminders based on purchase behavior.

3x higher repeat purchase rate

Customer Segmentation Bot

Automatically segment your customer base by behavior, purchase history, and engagement. Dynamic segments update in real time and sync to your marketing tools.

40% higher email open rates

Subscription Management Hub

Automate billing retries for failed payments, pause/resume handling, plan upgrades, and gift subscriptions without manual customer service intervention.

60% fewer failed payment cancellations
D2C brand founder reviewing customer retention dashboard
D2C Brand Case Study
Verified Client

"Our churn rate dropped from 12% to under 5% in the first quarter. The AI catches disengaged subscribers weeks before they would have cancelled and sends the right offer at the right time."

A wellness supplement brand with 8,000 active subscribers automated their retention and post-purchase engagement workflows.

58%

Reduction in subscriber churn

2.4x

Increase in customer lifetime value

Read full case study

Explore our services.

End-to-end AI workflow solutions designed for growing businesses.

AI Roadmap

Strategic audit. We map your SOPs and identify high-ROI automation opportunities.

Output

Full architectural blueprint & ROI forecast.

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AI Automator

Single workflow execution. We build, test, and deploy one specific complex process.

Output

One ops-grade workflow in 4 weeks.

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AI Accelerator

Ongoing partnership. We become your fractional AI engineering team.

Output

Continuous build & maintenance cycle.

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READY TO AUTOMATE REAL WORK?

Best fit: Ops-heavy teams $5M–$100M, reliability-first. Not for: DIY tinkering, hype chasing, cheapest vendor.

Roadmap-first. Outcome-owned. Built for live operations.